Conclusion: A Final Look at Crisis Management

To conclude this discussion on crisis management, here is a review of the topics covered;


- Bank of America’s current crisis management and improvements needed
- Background information on crisis management and examples or crisis management using case studies
- Key terms I have defined, pertinent this topic
- An in-depth look at case studies of Southwest Airlines and Verizon
- Commercials of corporate communication at work
- Bank of America's Crisis management plan I have created




This blog’s purpose is to inform the public of corporate communication and the important role it plays within a company, particularly during a crisis. With my research and studying this topic, my intent is to work for Bank of America’s corporate communication’s team in which I will be able to apply my knowledge to real-life setting. Utilizing my knowledge of how other companies have handled their own crises, I can make better informed decisions to help the corporate communication team with their procedures and future communication plans.


Thank you for reading my blog!